EasyLaTeX Service Platform User Agreement

Effective Date: March 4, 2026
Published by: Easylatex Technology Limited. (incorporated in Hong Kong)

This Agreement (the “Agreement”) is the complete legal agreement between you and Easylatex Technology Limited. (“we”, “us”, or “our”) regarding your use of the EasyLaTeX platform (the “Platform”) and its AI-powered LaTeX editing, typesetting, formula recognition, format conversion, and related services (the “Services”).

Important Notice: This Agreement is a formal legal document and supersedes any prior oral or written communications. By using any part of the Platform (including registration, login, content upload, and feature usage), you acknowledge that you have fully read, understood, and unconditionally accepted all terms of this Agreement and the Privacy Policy. If you do not agree, do not use the Services.

If you and we have separately signed a specific service agreement, data processing agreement, or other legal document, that specific document prevails where inconsistent; matters not covered thereunder are governed by this Agreement.

I. Important Notice and Effectiveness

1. Careful Reading

Please read this Agreement carefully before registering for or using the Services, especially provisions that materially affect your rights and obligations, including limitation of liability, intellectual property, service termination, and dispute resolution (highlighted in bold where applicable).

2. Effectiveness

By clicking “Agree”, completing registration, or actually using the Services, you are deemed to have accepted this Agreement.

3. Rule Framework

This Agreement, the Privacy Policy, and platform announcements, feature rules, and operating guides we publish from time to time (collectively, the “Platform Rules”) together form the complete basis for your use of the Services.

II. Definitions

1. Platform

The EasyLaTeX website, web app, plugins, and related digital services.

2. Services

AI-based LaTeX editing, typesetting, formula recognition, format conversion, document processing, and related technical support provided by us.

3. User Content

All documents, text, formulas, prompts, operation records, and other data you upload, input, or generate when using the Services.

4. Affiliate

Any company that directly or indirectly controls, is controlled by, or is under common control with us.

III. Account Registration and Use

1. User Eligibility

You represent that you have reached the legal age of majority in your jurisdiction and have full civil capacity to independently bear legal responsibility under this Agreement. If you do not meet this qualification, your registration is invalid, all resulting legal consequences shall be borne by you and your guardian, and we may immediately terminate your account.

2. Account Registration and Verification

You must register with a valid email address and complete verification before using the Services.
You warrant that your registration information is true, accurate, complete, and valid. If information is false, outdated, or incomplete, we may suspend or terminate your account without liability.
You may not maliciously register multiple accounts, lend, lease, transfer, or sell accounts. For improper registration, account abuse, or rule circumvention, we may independently decide and take measures including suspension, restriction, or termination.

3. Account Security

You are fully responsible for safeguarding your account credentials (email and password).
We are not liable for any loss caused by your own reasons, including but not limited to credential leakage, voluntary sharing, device compromise, or improper operation.
If you discover abnormal account activity, you shall promptly notify us and cooperate with remedial actions.

IV. Service Content and Usage Rules

1. Service Provision

We may independently determine service content, features, versions, and update plans based on business needs, and may add, modify, or terminate part or all Services at any time without prior notice (except where otherwise required by law).
You may only use the Services within the scope of this Agreement and may not use them beyond authorized purposes.

2. Core User Obligations

You agree to strictly comply with the following and must not engage in any unlawful, non-compliant, or rights-infringing conduct:

• You must not use the Services to produce, copy, publish, or disseminate content violating laws, regulations, public order, or morality (including but not limited to incitement of subversion, terrorism, extremism, ethnic hatred, violence, obscene pornography, or false information) 中国政府网;
• You must not infringe any third party’s lawful rights including intellectual property, portrait rights, reputation, privacy, or trade secrets 中国政府网;
• You must not reverse engineer, decompile, disassemble, crack, tamper with the Platform, or extract/steal code, data, models, or algorithms;
• You must not use User Content or Platform outputs to train or improve any AI model, or for business competitive with us;
• You must not disrupt normal Platform operations or obtain improper benefits via malicious attacks, traffic flooding, or vulnerability exploitation;
• You must not use the Services for large-scale batch processing, commercial crawling, or other uses beyond reasonable personal/commercial use;
• You must not violate data protection, cross-border transfer, or AI regulatory requirements in your jurisdiction and in Hong Kong.

V. Our Rights and Obligations

1. Service Assurance

We will use reasonable efforts to maintain Platform security and stability, but do not guarantee uninterrupted, error-free, or absolutely secure Services.

2. Rulemaking

We may formulate, modify, or update Platform Rules based on legal/regulatory changes and business needs. Material changes will be notified by Platform announcement or email.

3. Security Control

To ensure service security and compliance, we may monitor and review account behavior and User Content, and take corresponding measures when violations are found.

4. Notice and Communication

We may send service notices and compliance reminders via Platform announcements, email, and similar channels. We will not send marketing messages without your explicit consent.

5. Assistance

If you encounter reasonable issues in using the Services, we will provide necessary technical support via customer service channels.

VI. Intellectual Property

1. Our Intellectual Property

All intellectual property rights in the Platform (including but not limited to trademarks, logos, copyrights, patents, trade secrets, algorithms, models, and code) belong to us or relevant rights holders. You only obtain a limited, non-exclusive, non-transferable, non-sublicensable right to use the Services under this Agreement, and may not use, copy, disseminate, or modify such intellectual property without our prior written authorization.

2. User Content Intellectual Property

Ownership of User Content: You warrant that you own lawful, complete rights in the User Content you upload/input, or have obtained sufficient authorization, and that it does not infringe any third-party rights.
Necessary License: To provide the Services, you grant us a limited, non-exclusive, non-transferable license, valid for the service term, to process, store, and transmit User Content within service scope (including but not limited to typesetting, recognition, conversion, and compilation).
Model Optimization License: Without your separate written consent, we will not use your User Content for AI model training, optimization, or improvement.
Output Content: Intellectual property in outputs generated from your User Content belongs to you, but your use must comply with laws and this Agreement. You bear full responsibility for any third-party infringement arising from such outputs.

VII. Data Privacy and Compliance

Our collection, use, storage, and sharing of your personal information shall strictly follow the Privacy Policy.
You shall independently comply with personal information protection and cross-border data transfer requirements in your jurisdiction and in Hong Kong, and ensure your User Content does not include unlawful or unauthorized personal information.
Where cross-border transfer of personal information is involved, we will follow applicable requirements under the Personal Information Protection Law, Measures for Security Assessment of Cross-border Data Transfer, and the Hong Kong Personal Data (Privacy) Ordinance.

VIII. Service Termination and Post-Termination Handling

1. Termination Events

This Agreement may terminate under any of the following:

• You actively request account cancellation and it is approved by us;
• You violate this Agreement or Platform Rules, and we suspend or terminate your account accordingly;
• We cannot continue providing Services due to legal/regulatory changes, government requirements, or force majeure;
• You and we mutually agree to terminate.

2. Post-Termination Obligations

Upon termination, your right to use the Services immediately expires, and we may reclaim your account.
Termination does not affect provisions that survive by nature, including intellectual property, liability limitations, and dispute resolution.
Your User Content will be handled according to the Privacy Policy: data required by law will be retained as required; other content will be deleted or anonymized within a reasonable period. We are not obligated to return or disclose already processed User Content.

IX. Limitation of Liability and Disclaimer

1. Disclaimer

The Services are provided “as is” and “as available” without any express or implied warranties, including but not limited to fitness, reliability, accuracy, error-free operation, or uninterrupted availability.
AI-generated content may contain deviations, errors, or omissions. We do not assume liability for the accuracy, completeness, legality, or suitability of outputs; you must independently verify and bear usage risks.
We are not liable for losses caused by factors beyond our reasonable control, including your own reasons, third-party acts, force majeure, hacking, network failures, or government actions.

2. Liability Cap

In all circumstances, our aggregate liability for direct, indirect, incidental, or punitive losses arising from this Agreement or the Services shall not exceed the total service fees you paid to us in the 12 months preceding the incident; if no fees were paid, the cap is USD 100.
For loss, leakage, or misuse of User Content, we are liable only where intentional misconduct or gross negligence is proven.

X. Governing Law and Dispute Resolution

1. Governing Law

The formation, performance, interpretation, and dispute resolution of this Agreement are governed by the laws of Hong Kong (excluding conflict-of-law rules).

2. Dispute Resolution

Any dispute arising from this Agreement shall first be resolved through friendly consultation.
If consultation fails, either party may submit the dispute to a court of competent jurisdiction in Hong Kong.

XI. Miscellaneous

1. Assignment

We may assign rights and obligations under this Agreement to affiliates or successors after merger/acquisition, with prior notice by announcement or email. You may not assign your rights or obligations under this Agreement without authorization.

2. Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions remain in full force.

3. Contact

For questions, complaints, or assistance regarding this Agreement, please email: contact@easylatex.ai.
Email subject line: “User Agreement Inquiry + Account Information + Name / Company Name”.